Return & Refund Policy - EverydayCleaShop
Thank you for shopping at EverydayCleaShop! We are committed to providing high-quality home goods and cleaning products, and we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please read our return and refund policy below.
Returns
- Eligibility for Returns: You can return most items within 30 days of receipt for a full refund or exchange, provided the product is in its original, unused condition with all packaging and labels intact.
- Non-returnable items: Certain items, including but not limited to used cleaning products, personal care items, and products marked as non-returnable at the time of purchase, cannot be returned.
- How to Return an Item: To initiate a return, please contact us through the contact form on our website with your order details. Once we receive your request, we will provide instructions on how to send the item back.
Refunds
- Processing Time: Once we receive your returned item, we will process your refund within 7-10 business days. The refund will be issued to the original payment method.
- Shipping Fees: Shipping costs are non-refundable, and you will be responsible for paying the return shipping fees unless the return is due to an error on our part (e.g., incorrect or damaged items).
Exchanges
- If you would like to exchange an item for a different product, please return the original item and place a new order for the replacement item. We do not offer direct exchanges at this time.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with a photo of the product and packaging. We will arrange for a replacement or a full refund for the damaged item at no extra cost to you.
How to Contact Us
If you have any questions or concerns regarding our return and refund policy, please feel free to reach out to us via the contact form on our website. We are happy to assist you!
This version provides a clear and concise Return & Refund policy for EverydayCleaShop. It includes details about eligibility, how to return items, processing refunds, and how to handle damaged products. Feel free to adjust or add any specific details that might apply to your store!